Our offices are open Monday to Friday from 9am-5.30pm and Saturdays from 9am-2pm. If during these times you have maintenance issues to report, please contact us or report the issue through your online PropertyFile.
If there is an emergency maintenance issue outside of our working hours, then please contact the relevant company below. Please ensure that it is an emergency and not something that can wait until office hours, as if the issue is later not deemed to be an emergency you may be liable for the cost.
What is an emergency?
A good rule of thumb is to remember that any maintenance issue that could potentially cause injury, serious property damage, or a threat to health and safety is considered an emergency. Some examples of these maintenance concerns include:
If applicable we recommend in the first instance calling the following:
Heating & Plumbing
Marshall Plumbing and Heating - 07950 926 757
Cotswold and Vale Ltd - 01451 810686
Jamieson Locksmiths (Ben) – 07870 345 063