Ella joined the team in June 2022 as a Lettings Negotiator, and has progressed to being a senior member of the lettings team, through to being promoted to Manager. Her career background has always been customer-focused, with a variety of management roles in both retail and hospitality environments. Ella is passionate about providing excellent customer service at all points in the Lettings journey as she finds this is an integral part of the rental experience. As a Lettings Negotiator, Ella’s role includes communicating with both tenants and landlords to understand their wants and needs in order to find them the most suitable match.
